Shift Supervisor - Lead Team, Elevate Customer Experience

Arby's; Olathe (KS); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

Short & Long Term Disability

Life Insurance

401(k) Plan + Company Match

Paid Time Off

Employee Resource Group(s)

Tuition Reimbursement program

Job summary

Flynn Arby’s is seeking a Shift Manager to join our team. You will oversee daily operations, ensure food quality, maintain cleanliness, and deliver exceptional customer experiences.

You will train and develop team members, enforce policies, drive sales, manage inventory, and work with peers to improve processes in a fast-paced environment. You will be responsible for maintaining high standards, leading by example, and ensuring a safe and welcoming workplace for both guests and crew.

Qualifications

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness.
• Train and develop team members to ensure they consistently deliver exceptional service.
• Strictly adhere to all company policies and procedures to maintain a high standard of quality.
• Successfully implement strategies to drive sales and achieve financial targets.
• Monitor and maintain inventory levels to reduce waste and improve efficiency.
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures.

Skills

Team leadership

Customer service

Communication

Interpersonal skills

Organizational skills

Time management

Supervisory experience

Flexible availability

Job description

Flynn Arby’s is seeking a Shift Manager to join our team. You will oversee daily operations, ensure food quality, maintain cleanliness, and deliver exceptional customer experiences.

You will train and develop team members, enforce policies, drive sales, manage inventory, and work with peers to improve processes in a fast-paced environment. You will be responsible for maintaining high standards, leading by example, and ensuring a safe and welcoming workplace for both guests and crew.