Shift Manager: Lead Team, Elevate Service and Sales

Arby's; Hot Springs (AR); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

Short & Long Term Disability

Life Insurance

Legal Plan

Pet Insurance

Employee Assistance Program (EAP)

401(K) Plan + Company Match

Paid Time Off

Employee Resource Group(s)

Tuition Reimbursement program through

Colorado Technical University

Job summary

Flynn Arby's is seeking a Shift Manager to join our team. This role leads daily operations, ensuring high standards in food prep, service, and cleanliness while coaching staff to deliver exceptional guest experiences.

You will drive sales, manage inventory, and collaborate with management to improve processes in a fast-paced restaurant environment. The position requires availability during evenings, weekends, and holidays, with a strong focus on teamwork and quality service.

Qualifications

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness.
• Train and develop team members to ensure they consistently deliver exceptional service.
• Strictly adhere to all company policies and procedures to maintain a high standard of quality.
• Successfully implement strategies to drive sales and achieve financial targets.
• Monitor and maintain inventory levels to reduce waste and improve efficiency.
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures.

Skills

Supervisory experience

Team leadership

Customer service

Communication

Organizational skills

Time management

Fast-paced environment

Job description

Flynn Arby's is seeking a Shift Manager to join our team. This role leads daily operations, ensuring high standards in food prep, service, and cleanliness while coaching staff to deliver exceptional guest experiences.

You will drive sales, manage inventory, and collaborate with management to improve processes in a fast-paced restaurant environment. The position requires availability during evenings, weekends, and holidays, with a strong focus on teamwork and quality service.