Shift Supervisor: Lead Team, Drive Service & Sales

Onvo, Inc.; Pottsville (Schuylkill County); On-site; USD 21,000 - 28,000; Full time

Job summary

Onvo, Inc. in Pottsville seeks a Shift Supervisor to drive exceptional customer service and support daily restaurant operations. You will assist the GM/AM in managing inventories, cash handling, and compliance with health and safety standards while maintaining a welcoming, energetic team environment.

The role emphasizes training a productive store team, promoting the brand, and achieving sales goals through teamwork and operational excellence.

Qualifications

• Experience in fast-food or retail environments preferred.
• Ability to coach and develop a productive store team.
• Strong communication and teamwork skills.

Responsibilities

• Provide excellent customer service and resolve issues promptly.
• Maintain clean, safe, and inspection-ready dining areas.
• Enforce health, safety, and brand standards in daily operations.
• Assist with training the store team to meet standards.
• Monitor inventory, store appearance, and labeling with date received.
• Support labor planning to ensure proper shift coverage.
• Ensure accurate cash handling and adherence to cash procedures.
• Support overall restaurant operations and brand commitments.

Skills

Customer service

Team leadership

Cash handling

Job description

Onvo, Inc. in Pottsville seeks a Shift Supervisor to drive exceptional customer service and support daily restaurant operations. You will assist the GM/AM in managing inventories, cash handling, and compliance with health and safety standards while maintaining a welcoming, energetic team environment.

The role emphasizes training a productive store team, promoting the brand, and achieving sales goals through teamwork and operational excellence.