Shift Manager

Popeyes-01d9eb60; Milwaukee (WI); On-site; USD 34,000 - 42,000; Full time

Job summary

Popeyes in Milwaukee, WI is seeking a motivated Shift Manager to oversee daily restaurant operations during your shift. You will supervise staff, ensure timely service, and uphold cleanliness and safety standards while delivering great guest experiences.

You’ll train team members, manage opening/closing duties, handle cash and POS transactions, and enforce company policies. The role requires strong communication, organization, and the ability to thrive in a fast-paced environment with flexible

Qualifications

• High school diploma or equivalent.
• Prior experience in a supervisory role.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong organizational and time management skills.
• Flexible hours, including evenings and weekends.

Responsibilities

• Manage and supervise staff during assigned shift.
• Ensure customer satisfaction by providing excellent service and resolving issues.
• Monitor inventory levels and order supplies as needed.
• Maintain a clean and organized work environment.
• Train new employees and provide ongoing training for current staff.
• Ensure compliance with all company policies and procedures.
• Handle cash and credit card transactions accurately and efficiently.
• Perform other duties as assigned by management.

Skills

Staff supervision

Customer service

Communication

Organization

Time management

Adaptability

Education

High school diploma or equivalent

Tools

POS systems

Job description

We are seeking a highly motivated and experienced Shift Manager to join our team. The Shift Manager will be responsible for overseeing the daily operations of the restaurant during their assigned shift. This includes managing staff, ensuring customer satisfaction, and maintaining a clean and organized work environment.

Responsibilities:

• Manage and supervise staff during assigned shift
• Ensure customer satisfaction by providing excellent service and resolving any issues that may arise
• Monitor inventory levels and order supplies as needed
• Maintain a clean and organized work environment
• Train new employees and provide ongoing training for current staff
• Ensure compliance with all company policies and procedures
• Handle cash and credit card transactions accurately and efficiently
• Perform other duties as assigned by management

Requirements:

• High school diploma or equivalent
• Previous experience in a supervisory role
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong organizational and time management skills
• Ability to work flexible hours, including evenings and weekends