Shift Supervisor: Lead Store Ops & Service Excellence

CVS Health; Wheaton (IL); On-site; USD 23,000 - 36,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor in Wheaton, IL to support the Store Management team and drive store execution. You will lead the store staff when no manager is onsite and ensure opening/closing procedures are completed, while prioritizing customer service excellence and confidentiality.

The role requires strong communication, supervision skills and a flexible schedule, with full-time hours and a typical weekly load around 30 hours.

Qualifications

• Deductive reasoning and analytical skills required.
• Strong communication and supervision abilities.
• Willingness to work a flexible schedule including early mornings, overnights, weekends, and overtime.

Responsibilities

• Lead store staff in collaboration with store management when no manager is present.
• Provide excellent customer service and resolve customer issues per policy to promote a positive shopping experience.
• Price merchandise, stock shelves, and maintain displays and seasonal promotions.

Skills

Deductive reasoning

Advanced communication

Flexibility with schedule

Education

High School diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor in Wheaton, IL to support the Store Management team and drive store execution. You will lead the store staff when no manager is onsite and ensure opening/closing procedures are completed, while prioritizing customer service excellence and confidentiality.

The role requires strong communication, supervision skills and a flexible schedule, with full-time hours and a typical weekly load around 30 hours.