Shift Supervisor: Lead Store Ops & Customer Service

CVS Health; Naples (FL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Naples, FL is seeking a Shift Supervisor to support store management, drive store execution, and enhance customer service. You will lead staff when managers are unavailable and ensure opening and closing procedures are completed.

The role emphasizes supervising, merchandising, stock management, and maintaining confidentiality. A high school diploma is preferred; experience as a retail supervisor is a plus.

Qualifications

• Candidates should show strong problem-solving and analytical ability.
• Excellent communication and supervisory capabilities are required.
• Willingness to work varied shifts including early mornings, overnights and weekends.

Responsibilities

• Supervise store staff and assist in leading store operations.
• Coordinate with store management and crews to ensure tasks are completed.
• Assign, direct and follow up on activities to maintain performance.
• Communicate information between management and crews clearly.
• Assist customers with questions, problems and complaints.
• Maintain customer/patient confidentiality and provide a positive experience.
• Price merchandise and stock shelves; execute displays and inventories.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Education

High School Diploma Or Equivalent

Job description

CVS Health in Naples, FL is seeking a Shift Supervisor to support store management, drive store execution, and enhance customer service. You will lead staff when managers are unavailable and ensure opening and closing procedures are completed.

The role emphasizes supervising, merchandising, stock management, and maintaining confidentiality. A high school diploma is preferred; experience as a retail supervisor is a plus.