Shift Supervisor: Lead Store Ops & Customer Service

CVS Health; Germantown (MD); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health in Germantown, MD is seeking a Shift Supervisor to backfill leadership in the store and drive store execution. You will supervise staff, ensure opening/closing procedures, and maintain customer service standards.

Responsibilities include assisting customers, handling complaints, pricing merchandise, stocking shelves, and executing weekly promotions. The role requires flexible scheduling including mornings, overnights, and weekends.

Qualifications

• Deductive reasoning and analytical abilities are required.
• Strong communication and supervisory capabilities are expected.
• Proficiency with basic computer systems and software.

Responsibilities

• Lead store staff when manager absent to ensure smooth operations.
• Open and close procedures with accuracy and reliability.
• Assist customers and resolve inquiries maintaining CVS service standards.
• Price merchandise, stock shelves, and manage weekly promotions.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Education

High School Diploma or equivalent

Job description

CVS Health in Germantown, MD is seeking a Shift Supervisor to backfill leadership in the store and drive store execution. You will supervise staff, ensure opening/closing procedures, and maintain customer service standards.

Responsibilities include assisting customers, handling complaints, pricing merchandise, stocking shelves, and executing weekly promotions. The role requires flexible scheduling including mornings, overnights, and weekends.