Shift Supervisor: Lead Store Ops & Customer Experience

CVS Health; Washington (IN); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Dental

Vision

Wellness resources

Employee discounts

Voluntary benefits

Job summary

CVS Health is seeking a part-time Shift Supervisor to support the CVS Store Management team in driving store execution and performance. You will lead the store staff in the absence of a manager, ensure opening and closing procedures are completed, and maintain high standards of service and merchandise presentation.

Your role focuses on supervising crew, assisting customers, resolving issues, and ensuring a positive shopping experience.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture. (Greet, offer help, and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.
• Price merchandise.
• Stock shelves.
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise.
• Execute the display and maintenance of off-shelf merchandise.
• Reset departments following POGs.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Education

High School diploma

Job description

CVS Health is seeking a part-time Shift Supervisor to support the CVS Store Management team in driving store execution and performance. You will lead the store staff in the absence of a manager, ensure opening and closing procedures are completed, and maintain high standards of service and merchandise presentation.

Your role focuses on supervising crew, assisting customers, resolving issues, and ensuring a positive shopping experience.