Shift Supervisor: Lead Store Ops & Customer Experience

CVS Health; Kerrville (TX); Vor Ort; USD 22.000 - 32.000; Vollzeit

Benefits dieser Stelle

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Zusammenfassung

CVS Health seeks a Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. When managers are absent, you will lead staff, ensure opening/closing procedures are completed, and maintain smooth operations across all departments.

You will supervise crew, handle customer questions, and uphold CVS customer service standards while maintaining confidentiality.

Qualifikationen

• Deductive reasoning and analytical skills are required.
• Strong communication and supervision abilities are essential.
• Ability to work a flexible schedule including early mornings, overnights, weekends, and urgent issues.

Aufgaben

• Lead store staff when managers are not onsite and ensure smooth operations.
• Supervise crew by directing tasks and following up on activities.
• Communicate effectively with store management and crew to ensure alignment.
• Assist customers with questions, problems, and complaints and uphold CVS customer service standards.
• Stock shelves, price merchandise, and manage weekly and promotional displays.

Kenntnisse

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible scheduling

Ausbildung

High School diploma or equivalent

Jobbeschreibung

CVS Health seeks a Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. When managers are absent, you will lead staff, ensure opening/closing procedures are completed, and maintain smooth operations across all departments.

You will supervise crew, handle customer questions, and uphold CVS customer service standards while maintaining confidentiality.