Shift Supervisor: Lead Store Ops & Customer Experience

CVS Health Corporation; Santa Clarita (CA); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Other resources

Job summary

CVS Health Corporation in Santa Clarita, California, is seeking a Shift Supervisor to support store management, drive store execution, and foster excellent customer service while ensuring opening and closing procedures are completed when managers are unavailable.

You will supervise crew, assist customers, maintain displays, and help achieve performance goals in a fast-paced retail environment, with opportunities to develop leadership skills and contribute to a safe, compliant CVS/pharmacy

Qualifications

• Deductive reasoning ability and analytical skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including early mornings, overnights, weekends, and respond to urgent issues.

Responsibilities

• Lead store crew when manager/Operations Supervisor is unavailable, ensuring smooth operations.
• Assist customers and resolve questions or complaints while upholding CVS customer service standards.
• Maintain displays, stock shelves, and execute weekly/promotional merchandising according to planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health Corporation in Santa Clarita, California, is seeking a Shift Supervisor to support store management, drive store execution, and foster excellent customer service while ensuring opening and closing procedures are completed when managers are unavailable.

You will supervise crew, assist customers, maintain displays, and help achieve performance goals in a fast-paced retail environment, with opportunities to develop leadership skills and contribute to a safe, compliant CVS/pharmacy