Shift Supervisor: Lead Store Ops & Customer Experience

CVS Pharmacy; Ottsville (PA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Pharmacy is seeking a Shift Supervisor to assist the Store Management team in delivering outstanding customer service and ensuring smooth store operations. You will lead store staff when no manager is present and oversee opening and closing procedures to maintain performance and shopper satisfaction.

The role emphasizes supervision, effective communication, and a flexible schedule including early mornings, overnights, and weekends, with a typical 40-hour workweek in a full-time capacity.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Responsibilities

• Lead store staff in the absence of a manager or Operations Supervisor and ensure store operations run smoothly.
• Respond to customer questions, problems and complaints and promote a positive CVS customer service culture.
• Price merchandise, stock shelves, and manage displays and inventory according to weekly, promotional, and seasonal needs.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Supervision

Flexibility

Education

High School diploma or equivalent

Tools

POS systems

Job description

CVS Pharmacy is seeking a Shift Supervisor to assist the Store Management team in delivering outstanding customer service and ensuring smooth store operations. You will lead store staff when no manager is present and oversee opening and closing procedures to maintain performance and shopper satisfaction.

The role emphasizes supervision, effective communication, and a flexible schedule including early mornings, overnights, and weekends, with a typical 40-hour workweek in a full-time capacity.