Shift Supervisor: Lead Store Ops & Customer Experience

CVS Health; Middlesex, City of Albany (NJ, NY); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement plan

Wellness programs

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and performance with a strong focus on excellent customer service. In the absence of a manager, you will lead staff, ensure opening/closing procedures are completed, and maintain smooth operations across the store.

The role emphasizes customer relations, merchandising, and effective communication with management and crews.

Qualifications

• Deductive reasoning and analytical skills required.
• Advanced communication and supervision abilities.
• Flexible schedule including mornings, overnights and weekends.

Responsibilities

• Lead store staff in absence of manager to ensure smooth operations.
• Assist customers and handle inquiries to promote service quality.
• Price, stock, and merchandise weekly and seasonal items; ensure displays meet standards.
• Maintain confidentiality and accurate records in line with policy.

Skills

Deductive reasoning

Analytical skills

Advanced communication

Supervision skills

Flexible schedule

Computer skills

Education

High School diploma

Tools

Computer skills

Job description

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and performance with a strong focus on excellent customer service. In the absence of a manager, you will lead staff, ensure opening/closing procedures are completed, and maintain smooth operations across the store.

The role emphasizes customer relations, merchandising, and effective communication with management and crews.