Shift Supervisor: Lead Store Ops & Customer Experience

CVS Health; Hilo (HI); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Retirement plan

Job summary

CVS Health in Hilo, Hawaii is seeking a full-time Shift Supervisor to support the Store Management team in daily operations and customer service excellence. You will lead staff when managers are absent and ensure opening/closing procedures are completed efficiently.

The role emphasizes supervising crew, maintaining store standards, handling customer inquiries, and ensuring a positive shopping experience. Eligible for comprehensive benefits and a 40-hour work week.

Qualifications

• Deductive reasoning, analytical skills and basic computer skills are required.
• Advanced communication and supervision skills are required.
• Ability to work a flexible schedule, including mornings, overnights and weekends.
• Preferred: experience as a retail supervisor.

Responsibilities

• Supervise store staff and assist in opening/closing procedures.
• Collaborate with store management and crews to drive store execution.
• Assist customers and resolve questions and complaints to promote CVS customer service.
• Merchandise, price, stock shelves and maintain weekly, promotional, and seasonal displays.
• Execute displays and inventory according to planograms and reset departments as needed.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Education

High School Diploma or equivalent

Job description

CVS Health in Hilo, Hawaii is seeking a full-time Shift Supervisor to support the Store Management team in daily operations and customer service excellence. You will lead staff when managers are absent and ensure opening/closing procedures are completed efficiently.

The role emphasizes supervising crew, maintaining store standards, handling customer inquiries, and ensuring a positive shopping experience. Eligible for comprehensive benefits and a 40-hour work week.