Shift Supervisor: Lead Store Ops & Customer Service

CVS Health; Stephenville (TX); On-site; USD 23,000 - 33,000; Full time

Job summary

CVS Health is seeking a full-time Shift Supervisor to support the Store Management team in driving store execution and performance, with a focus on delivering excellent customer service and a positive shopping experience.

You will lead store staff when managers are not onsite, handle opening/closing procedures, supervise daily activities, and ensure compliance with company policies while promoting CVS customer service culture.

Qualifications

• Deductive reasoning ability and analytical thinking required.
• Strong communication and supervision capabilities.
• Proficiency with computers and basic software tools.
• Flexibility to work early mornings, overnights, weekends as needed.

Responsibilities

• Lead store staff in the absence of management to ensure smooth operations.
• Assist customers and resolve issues to uphold CVS customer service standards.
• Merchandise, price, stock and display weekly, promotional, and seasonal items.
• Execute opening and closing procedures and maintain store compliance with policies.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible scheduling

Education

High School Diploma Or Equivalent

Job description

CVS Health is seeking a full-time Shift Supervisor to support the Store Management team in driving store execution and performance, with a focus on delivering excellent customer service and a positive shopping experience.

You will lead store staff when managers are not onsite, handle opening/closing procedures, supervise daily activities, and ensure compliance with company policies while promoting CVS customer service culture.