Shift Supervisor — Lead Store Ops & Customer Experience

CVS Health; Blue Springs (MO); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health in Blue Springs, MO is seeking a Shift Supervisor to lead store operations and customer service in the absence of a manager. You’ll supervise staff, ensure opening and closing tasks, and protect a safe, compliant shopping environment.

The role emphasizes communication with management, excellence in service, and adherence to policies. Eligible candidates should have a high school diploma or equivalent, supervisory experience, and a flexible schedule.

Qualifications

• Ability to supervise store staff and work with management.
• Strong deductive reasoning and analytical skills.
• Good computer skills and familiarity with store systems.
• Excellent communication and supervision abilities.
• Flexibility to work early mornings, overnights, and weekends.
• Retail supervisory experience preferred.

Responsibilities

• Lead store staff in absence of manager and ensure smooth operations.
• Direct and follow up on all activities to meet goals.
• Communicate information effectively with management and crews.
• Assist customers with questions, problems and complaints.
• Maintain customer/patient confidentiality and safety.
• Price merchandise and stock shelves accurately.
• Execute displays, signs and inventory for promotions.
• Reset departments following planograms (POGs).

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Education

High School Diploma or Equivalent

Job description

CVS Health in Blue Springs, MO is seeking a Shift Supervisor to lead store operations and customer service in the absence of a manager. You’ll supervise staff, ensure opening and closing tasks, and protect a safe, compliant shopping environment.

The role emphasizes communication with management, excellence in service, and adherence to policies. Eligible candidates should have a high school diploma or equivalent, supervisory experience, and a flexible schedule.