Shift Supervisor: Lead Store Ops & Customer Care

CVS Health; Northampton (MA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health in Northampton, MA is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. You will lead staff when managers are not onsite, ensure opening and closing procedures are completed, and help maintain a positive shopping experience while upholding CVS standards.

This full-time role offers 40 hours weekly with a pay range of $17.00–$26.00 per hour, plus comprehensive benefits.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Flexible schedule, including some early morning, overnight and weekend shifts.

Responsibilities

• Manage and supervise store crew; communicate with management and crews to ensure execution.
• Provide excellent customer service; greet, assist, and resolve issues while maintaining confidentiality.
• Merchandise/presentation: price, stock, displays, and seasonal promotions; reset departments per planograms.

Skills

Management

Customer Service

Merchandise/Presentation

Deductive reasoning

Analytical skills

Computer skills

Education

High School diploma or equivalent

Job description

CVS Health in Northampton, MA is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. You will lead staff when managers are not onsite, ensure opening and closing procedures are completed, and help maintain a positive shopping experience while upholding CVS standards.

This full-time role offers 40 hours weekly with a pay range of $17.00–$26.00 per hour, plus comprehensive benefits.