Shift Supervisor — Lead Store & Customer Experience

CVS Health; Texas; On-site; USD 23,000 - 33,000; Full time

Job summary

CVS Health in Texas is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. When managers are away, you will lead staff, ensure opening/closing procedures are completed, and maintain smooth shop operations.

You will supervise crews, handle customer inquiries, manage merchandising and displays, and ensure confidentiality. A flexible schedule, including early mornings, overnights and weekends, is required for this full-time

Qualifications

• Deductive reasoning and analytical skills are required.
• Strong communication and supervision abilities are essential.
• Ability to work a flexible schedule, including mornings, overnights, and weekends, with overtime as needed.

Responsibilities

• Lead store staff in absence of manager to ensure smooth operations.
• Assist customers with questions, problems and complaints per policy.
• Promote CVS customer service culture by greeting, helping, and thanking customers.
• Maintain confidentiality of customer/patient information.
• Price merchandise and stock shelves; execute weekly, promotional, and seasonal displays.
• Communicate effectively with store management and crews.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Education

High School Diploma or Equivalent

Job description

CVS Health in Texas is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. When managers are away, you will lead staff, ensure opening/closing procedures are completed, and maintain smooth shop operations.

You will supervise crews, handle customer inquiries, manage merchandising and displays, and ensure confidentiality. A flexible schedule, including early mornings, overnights and weekends, is required for this full-time