Store Shift Supervisor - Customer Service & Ops Lead

CVS Health; Pampa (TX); Vor Ort; USD 22.000 - 32.000; Vollzeit

Zusammenfassung

CVS Health in Texas is seeking a Shift Supervisor to back up the Store Management team and lead staff when a manager is unavailable. You will ensure opening and closing procedures are completed and uphold excellent customer service standards.

The role emphasizes store operations, supervision, and clear communication with management and crews, while promoting CVS’s service culture and protecting customer confidentiality. Full-time with benefits.

Qualifikationen

• Deductive reasoning ability and analytical skills.
• Advanced communication and supervision abilities.
• Flexible schedule including mornings, overnights, weekends.

Aufgaben

• Work effectively with store management and crews.
• Supervise the store crew by assigning, directing and following up activities.
• Communicate information between store management and crews.
• Assist customers with questions, problems and complaints.
• Promote CVS service culture: greet, assist, thank customers.
• Handle customer relations per policy to ensure a positive shopping experience.
• Maintain confidentiality of customer information.
• Price merchandise, stock shelves, and manage displays.
• Execute weekly/promotional/seasonal displays and inventory.
• Maintain off-shelf merchandise displays and reset departments per POGs.

Kenntnisse

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Ausbildung

High School diploma

Jobbeschreibung

CVS Health in Texas is seeking a Shift Supervisor to back up the Store Management team and lead staff when a manager is unavailable. You will ensure opening and closing procedures are completed and uphold excellent customer service standards.

The role emphasizes store operations, supervision, and clear communication with management and crews, while promoting CVS’s service culture and protecting customer confidentiality. Full-time with benefits.