Shift Supervisor: Lead Quality, Service & Profit

Papa John's - VQ Hawaii; Mililani Mauka (HI); On-site; USD 36,000 - 48,000; Full time

Job summary

Papa John's - VQ Hawaii is seeking a Shift Leader for our Mililani Mauka location to supervise shifts, maintain product quality and customer service, and help drive restaurant profitability. You will manage workflow, enforce policies, and support team members to meet performance and safety standards.

The role emphasizes dough management, accurate portioning, cash handling, and inventory control, with a focus on delivering high-quality products and exceptional service to guests.

Qualifications

• High School diploma or GED required or preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.

Responsibilities

• Adheres to guidelines and expectations for each station, including dough management and portioning.
• Maintains product quality, customer service and cost controls during shifts.
• Ensures adequate shift coverage and responds to issues promptly to protect profits.
• Assists in inventory management and cash handling to minimize loss.

Skills

Cash management

Planning & Organization

Effective communication

Education

High School diploma or GED

Job description

Papa John's - VQ Hawaii is seeking a Shift Leader for our Mililani Mauka location to supervise shifts, maintain product quality and customer service, and help drive restaurant profitability. You will manage workflow, enforce policies, and support team members to meet performance and safety standards.

The role emphasizes dough management, accurate portioning, cash handling, and inventory control, with a focus on delivering high-quality products and exceptional service to guests.