Shift Supervisor — Lead Ops & Guest Experience

redrobin; Town of Springfield (WI); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Flexible schedules

50% food discount

Referral bonuses

Growth opportunities

Job summary

Red Robin in Wisconsin is seeking a Shift Supervisor to manage daily restaurant operations during mid and closing shifts. You will work under exempt management, train team members, and act as an ambassador for our brand while ensuring top-notch guest experience.

The role offers flexible schedules, opportunities for growth, and competitive hourly pay with benefits like food discounts and referral bonuses.

Qualifications

• Must be at least 21 years old.
• Minimum of 1 year full-service restaurant experience preferred.
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.

Responsibilities

• Manage day-to-day operations of the restaurant during mid and closing shifts under the supervision of exempt management.
• Ensure guest satisfaction, uphold product quality, and maintain restaurant cleanliness.
• Lead and train team members; model professional behavior and efficient service.
• Represent Red Robin values and drive profit maximization while controlling costs.

Skills

Leadership

Guest service

Communication

Analytical skills

Flexible schedules

Education

High school diploma or equivalent

Some college preferred

Tools

Serv Safe Certification

Job description

Red Robin in Wisconsin is seeking a Shift Supervisor to manage daily restaurant operations during mid and closing shifts. You will work under exempt management, train team members, and act as an ambassador for our brand while ensuring top-notch guest experience.

The role offers flexible schedules, opportunities for growth, and competitive hourly pay with benefits like food discounts and referral bonuses.