Shift Supervisor: Lead Hospitality & Team Success

Freddy's; El Paso (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Freddy’s in El Paso, TX is seeking a Supervisor to oversee daily restaurant operations, coach Team Members, and ensure guest satisfaction. The role combines hands-on leadership with staff development, aiming to maintain Freddy’s standards of hospitality, quality, and cleanliness across shifts.

Ideal candidates will have at least 1 year of leadership experience, be able to lift 50 pounds, and demonstrate teamwork and communication skills.

Qualifications

• Must be 18 years or older.
• Must have at least 1 year of leadership experience.
• Ability to lead and motivate a team.
• Attention to detail and ability to problem-solve.
• Must be able to lift up to 50 pounds.
• Ability to stand for long periods of time.
• Must have teamwork and communication skills.
• Ability to manage time effectively and prioritize tasks to meet deadlines.
• Must follow all food safety and sanitation expectations.
• Must pass a background check and ERC required training.
• Must be able to pass and maintain ANSI Manager Certification

Responsibilities

• Supervise the restaurant to ensure that Freddy’s standards of Hospitality, Quality, and cleanliness are
• Provide exceptional guest service and set the example for team members though a positive attitude, order accuracy and hospitality.
• Preparing and serving exceptional steakburgers, custard, ect.
• Dependable in upholding attendance, policy and procedure with yourself and team members on shift.
• Always upholding the three pillars of qualify, cleanliness and hospitality.
• Take initiative to provide great guest service by coaching and assisting team members.
• Ensure compliance with food safety, security, quality and cleanliness standards.
• Follow all company safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, employee relations issues or injuries.
• Work together with your team on training, evaluating, counseling, and motivating team members.
• Supporting all coworkers with dignity and respect.
• A leadership attitude and willingness to train others on all shifts.
• Support strategies to ensure operations progress, sales growth, and team member retention.
• Other duties as assigned within the scope of the position.

Skills

Leadership

Team motivation

Guest service

Job description

Freddy’s in El Paso, TX is seeking a Supervisor to oversee daily restaurant operations, coach Team Members, and ensure guest satisfaction. The role combines hands-on leadership with staff development, aiming to maintain Freddy’s standards of hospitality, quality, and cleanliness across shifts.

Ideal candidates will have at least 1 year of leadership experience, be able to lift 50 pounds, and demonstrate teamwork and communication skills.