Restaurant Team Lead: Growth & Guest Experience

Freddy-S-Frozen-Custard-; Rapid City (SD); On-site; USD 37,000 - 54,000; Full time

Job summary

Freddy’s seeks a supervisor with an understanding of sales, profits and guest satisfaction. The ideal candidate will work closely with the management staff to maintain a strategic vision for the future of the restaurant while developing a culture that ensures great execution of food and service by the staff.

Experience in hiring, training and retaining employees is a plus. Candidate will have demonstrated leadership skills, including coaching, directing and motivating a team.

Qualifications

• Prior restaurant management or leadership role with successful history of Guest Service, Team Building and Development of People.
• Aptitude towards learning, coaching and teamwork; ability to motivate, train and hold responsible a diverse staff in a fast paced environment.
• Experience in financials to include setting and maintaining inventory, schedules, use of spreadsheets, and labor management is desired.

Responsibilities

• Supervise shifts to ensure guest satisfaction, timely service and food quality.
• Collaborate with management to maintain a strategic vision for the restaurant.
• Develop a culture that promotes great execution of food and service by staff.
• Participate in hiring, training and retaining employees to support growth.
• Coach, direct and motivate a diverse team in a fast paced environment.

Skills

Guest Service

Team Building

People Development

Coaching

Leadership

Sales Awareness

Job description

Freddy’s seeks a supervisor with an understanding of sales, profits and guest satisfaction. The ideal candidate will work closely with the management staff to maintain a strategic vision for the future of the restaurant while developing a culture that ensures great execution of food and service by the staff.

Experience in hiring, training and retaining employees is a plus. Candidate will have demonstrated leadership skills, including coaching, directing and motivating a team.