Shift Supervisor: Lead Guests & Elevate Restaurant Ops

Long John Silver's; Long (AK); On-site; USD 42,000 - 54,000; Full time

Job summary

Long John Silver's is seeking a Shift Manager to run shifts, lead team members, and support the restaurant management team. The Shift Manager shares accountability with the restaurant management team for all restaurant operations focusing on satisfying guests, developing team members, and growing sales and profits.

The successful Shift Manager is able to address guest inquiries promptly, ensure staffing, maintain a safe and clean environment, and uphold food safety and cash-control standards,

Qualifications

• Must be available to work days, evenings, and weekends.
• Must be 18 years or older.
• Minimum three (3) months experience as team member.
• Must have reliable transportation.
• Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Responsibilities

• Run shifts and lead team members as part of restaurant management.
• Address and resolve guest inquiries and concerns in a timely manner.
• Ensure staffing levels meet guest service requirements.
• Maintain a safe, comfortable environment for guests and team members, and keep equipment in good working order.
• Ensure ingredients and menu items are properly sorted, handled, prepared, and presented with food safety in mind.
• Learn to forecast sales, create schedules, order and track inventory, and complete weekly and business period reports.
• Ensure cash control, security, safety, and food quality standards are met.

Skills

Guest service

Team leadership

Food safety awareness

Communication

Job description

Long John Silver's is seeking a Shift Manager to run shifts, lead team members, and support the restaurant management team. The Shift Manager shares accountability with the restaurant management team for all restaurant operations focusing on satisfying guests, developing team members, and growing sales and profits.

The successful Shift Manager is able to address guest inquiries promptly, ensure staffing, maintain a safe and clean environment, and uphold food safety and cash-control standards,