Shift Manager: Service, Team Growth & Ops Leader

Long John Silver's; Fort Oglethorpe (GA); On-site; USD 36,000 - 54,000; Full time

Job summary

Long John Silver's is seeking a Shift Manager to lead shifts, supervise team members, and support the restaurant management team. You will share accountability for all restaurant operations, focusing on guest satisfaction, team development, and growing sales and profits.

The Shift Manager must handle guest inquiries, maintain staffing levels, ensure food safety, and help forecast sales and manage inventories.

Qualifications

• Must be available to work days, evenings, and weekends.
• Must be 18 years or older.
• Minimum three (3) months experience as team member.
• Must have reliable transportation.
• Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Responsibilities

• Address and resolve guest inquiries and concerns in a timely manner.
• Take responsibility for positive engagement with guests.
• Ensure staffing levels meet guest service requirements.
• Maintain a safe, comfortable environment for our guests and team members; keep the restaurant clean and equipment in good working condition.
• Ensure ingredients and menu items are properly sorted, handled, prepared, and presented with care for food safety.
• Learn to forecast sales, create schedules, order and track inventory, and complete weekly and business period reports.
• Ensure cash control, security, safety, and food quality standards are met.

Job description

Long John Silver's is seeking a Shift Manager to lead shifts, supervise team members, and support the restaurant management team. You will share accountability for all restaurant operations, focusing on guest satisfaction, team development, and growing sales and profits.

The Shift Manager must handle guest inquiries, maintain staffing levels, ensure food safety, and help forecast sales and manage inventories.