Shift Supervisor: Lead Doughnut Shop Operations

Krispy Kreme Doughnut Corporation; Owings Mills (MD); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Weekly Pay

Career opportunities

Comprehensive benefits

Employee discount program

401K plan

PTO

Company events

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Job summary

Krispy Kreme Doughnut Corporation in Owings Mills, MD is hiring Shift Supervisors to lead daily shop operations, ensure safety, cleanliness, quality, and a fast, friendly guest experience. You will supervise a team of hourly associates, assist management with scheduling and onboarding, and contribute to a culture that welcomes every individual’s originality while pursuing continuous improvement.

This role also offers hands-on leadership in a fast-paced, customer-focused environment with

Qualifications

• Two years of relevant experience.
• 1 year of experience supervising a team.
• Strong problem-solving skills.
• Effective communication skills, both written and verbal.
• Commitment to nurturing an equitable, unbiased culture.
• Must be 18 years of age or older and authorized to work in the US without sponsorship.
• Travel 0-10%.

Responsibilities

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service to ensure safety, cleanliness, quality, and speed.
• Help build and lead high performance team of hourly Team Members.
• Assist AM/GM with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service to guests and foster an inclusive culture.

Skills

Two years of relevant experience

1 year of experience supervising a teа

Strong problem solving

Effective communication

Job description

Krispy Kreme Doughnut Corporation in Owings Mills, MD is hiring Shift Supervisors to lead daily shop operations, ensure safety, cleanliness, quality, and a fast, friendly guest experience. You will supervise a team of hourly associates, assist management with scheduling and onboarding, and contribute to a culture that welcomes every individual’s originality while pursuing continuous improvement.

This role also offers hands-on leadership in a fast-paced, customer-focused environment with