Shift Supervisor - Lead Craft & Customer Experience

Starbucks Corp.; California (MO); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition assistance

Paid vacation

Parental leave

Disability benefits

Stock program

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring every cup and customer experience is superb. You will manage a small team, coach partners, and uphold store standards in a fast-paced environment.

This role requires reliable attendance, flexible hours, and experience in customer service. You will train staff, coordinate tasks, and ensure quality beverages, food, safety, and cash handling.

Qualifications

• Maintain regular attendance and punctuality.
• Flexible hours including early mornings, evenings, weekends, nights, holidays.
• 6+ months in customer-facing role handling requests.
• 6+ months in delegating tasks to 2+ employees.

Responsibilities

• Lead the team to provide quality beverages and food to standard recipes.
• Direct work of others and coordinate tasks of 2+ employees.
• Create a welcoming space for the community and brighten customers' day.

Skills

Direct the work of others

Learn quickly

Effective oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring every cup and customer experience is superb. You will manage a small team, coach partners, and uphold store standards in a fast-paced environment.

This role requires reliable attendance, flexible hours, and experience in customer service. You will train staff, coordinate tasks, and ensure quality beverages, food, safety, and cash handling.