Shift Supervisor - Craft Coffee & Team Leadership

Starbucks Corp.; San Diego (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Stock program (Bean Stock)

Education benefits (tuition coverage)

Paid vacation & sick leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, guiding a team to deliver quality beverages and food while maintaining a welcoming store environment. The role emphasizes attendance, flexible hours, and adherence to store policies in a fast-paced retail setting.

The position requires 6+ months of customer-facing experience and the ability to delegate tasks, direct others, and communicate effectively with customers and partners.

Qualifications

• Regular attendance and punctuality to meet store policies.
• Flexible hours including mornings, evenings, weekends, holidays.
• Maintain quality beverages and food to standard recipes.
• 6+ months customer-facing experience.
• 6+ months delegating tasks to others.
• Ability to direct and coach team members.
• Strong communication and interpersonal skills.
• Knowledge of retail environment.

Responsibilities

• Lead shift operations with craft and heart to create welcoming spaces.
• Ensure policy compliance, cash handling, and safety standards.
• Coach and delegate tasks to team members during shifts.
• Provide excellent customer service and ensure guest satisfaction.

Skills

Attendance & punctuality

Flexible hours

Customer service experience

Team leadership

Food & beverage prep

Delegation experience

Directing others

Quick learner

Oral communication

Retail knowledge

Interpersonal skills

Team collaboration

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, guiding a team to deliver quality beverages and food while maintaining a welcoming store environment. The role emphasizes attendance, flexible hours, and adherence to store policies in a fast-paced retail setting.

The position requires 6+ months of customer-facing experience and the ability to delegate tasks, direct others, and communicate effectively with customers and partners.