Shift Supervisor - Craft Coffee & Team Leadership

Starbucks; City of Rome (NY); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage (Starbucks CollegeAch

Paid vacation

Job summary

Starbucks is seeking a shift supervisor to lead with craft and heart, ensuring every cup and interaction makes customers feel welcome. You will supervise the team, maintain standards, and support store operations during your shift.

The role emphasizes reliable attendance, flexible hours, and a commitment to excellent customer service, with opportunities for growth and access to Starbucks benefits.

Qualifications

• Six months of experience interacting with and fulfilling customer requests.
• Experience coaching and delegating tasks to other employees.
• Prepare and coach the preparation of beverages and foods to standard recipes or customized for customers.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Direct and coordinate the tasks of the team to ensure quality and service standards.

Skills

Direct the team

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks is seeking a shift supervisor to lead with craft and heart, ensuring every cup and interaction makes customers feel welcome. You will supervise the team, maintain standards, and support store operations during your shift.

The role emphasizes reliable attendance, flexible hours, and a commitment to excellent customer service, with opportunities for growth and access to Starbucks benefits.