Shift Supervisor - Lead Craft Coffee & Customer Experience

Starbucks Corp.; Tennessee; On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition assistance program

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead crafted beverages and customer experiences, ensuring a welcoming environment for the community. You will coach team members, manage tasks, and uphold store standards while supporting growth opportunities.

The role emphasizes flexibility in hours, strong leadership, and commitment to consistent, high-quality service in a fast-paced retail setting.

Qualifications

• Must have 6 months of experience in a customer-facing role.
• Prepare and coach beverage and food to standard recipes or customer-specific changes.
• Experience delegating tasks to others and coordinating two+ employees.
• Maintain regular attendance and punctuality and adhere to policies.

Responsibilities

• Lead shift operations and supervise team members.
• Ensure quality beverages and food products across the shift.
• Uphold store safety, security, and cash handling standards.

Skills

Direct the work of others

Effective communication

Team player

Retail knowledge

Interpersonal skills

Flexible schedule

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead crafted beverages and customer experiences, ensuring a welcoming environment for the community. You will coach team members, manage tasks, and uphold store standards while supporting growth opportunities.

The role emphasizes flexibility in hours, strong leadership, and commitment to consistent, high-quality service in a fast-paced retail setting.