Shift Supervisor: Lead Craft & Customer Connection

Starbucks Corp.; East Tawas (MI); On-site; USD 20,664,000 - 27,552,000; Part time

Benefits offered by this job

Health insurance

401(k) retirement plan with company-mе

Tuition assistance

Job summary

Starbucks Corp. seeks a shift supervisor to lead daily store operations, ensuring consistent beverage and food quality while delivering outstanding customer service.

You will guide a team through busy shifts, coach partners, and uphold store safety and standards in a fast-paced environment. You will coordinate tasks, communicate effectively with customers and colleagues, and support the store’s commitment to a welcoming community space.

Qualifications

• Direct the work of others and coordinate tasks
• Ability to learn quickly in a fast-paced retail environment
• Strong verbal communication and interpersonal skills
• Able to work well in a team and build relationships with customers and coworkers
• Experience handling customer requests and maintaining store standards
• Experience delegating tasks to others and coordinating 2+ staff

Responsibilities

• Lead store operations as a shift supervisor to ensure quality beverages and food
• Coach and prepare recipes or customize orders per customer requests
• Oversee cash handling, safety, and security procedures
• Direct and coordinate team tasks during shifts and peak times
• Provide excellent customer service and resolve issues professionally

Skills

Directing work

Learn quickly

Oral communication

Interpersonal skills

Team player

Customer service

Task delegation

Job description

Starbucks Corp. seeks a shift supervisor to lead daily store operations, ensuring consistent beverage and food quality while delivering outstanding customer service.

You will guide a team through busy shifts, coach partners, and uphold store safety and standards in a fast-paced environment. You will coordinate tasks, communicate effectively with customers and colleagues, and support the store’s commitment to a welcoming community space.