Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Romulus (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical & dental benefits

401(k) with company match

Tuition assistance

Paid time off

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily store operations, ensuring quality beverages and food while coaching a diverse team. You will model exceptional customer service and uphold store standards in a fast-paced environment.

The role emphasizes teamwork, strong communication, and adherence to safety policies, with opportunities for growth and comprehensive benefits for partners across locations.

Qualifications

• Six months of experience in a customer-facing role.
• Experience delegating tasks to 2+ employees.
• Ability to direct the work of others.
• Ability to learn quickly and adapt to changing needs.
• Strong interpersonal skills and teamwork.
• Knowledge of cash handling, store safety, and policies.

Responsibilities

• Lead daily store operations and ensure quality beverages and food.
• Coach and delegate tasks to the shift team.
• Maintain customer satisfaction and store cleanliness.
• Ensure adherence to safety, security, and company policies.

Skills

Customer service

Team leadership

Effective communication

Training and coaching

Retail knowledge

Attendance and punctuality

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily store operations, ensuring quality beverages and food while coaching a diverse team. You will model exceptional customer service and uphold store standards in a fast-paced environment.

The role emphasizes teamwork, strong communication, and adherence to safety policies, with opportunities for growth and comprehensive benefits for partners across locations.