Shift Supervisor — Lead Coffee Craft & Customer Experience

Starbucks Corp.; Beachwood (OH); On-site; USD 1,929,000 - 2,617,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement

Paid vacation

Sick time

Tuition coverage

Backup care

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a busy store, ensuring every cup meets quality standards and the store operates smoothly. You will coach teammates, handle cash and food preparation, and maintain safety and customer service excellence during all hours of operation.

This role requires consistent attendance, flexible hours, and strong interpersonal skills to build relationships with customers and partners in the community.

Qualifications

• Six months of customer-facing experience required.
• Ability to coach and direct the work of others.
• Flexible availability including mornings, evenings, weekends, and holidays.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Ensure quality beverages and food according to standard recipes.
• Delegate tasks and supervise two or more employees as needed.

Skills

Customer service

Team supervision

Cash handling

Food & beverage prep

Tools

POS systems

Job description

Starbucks Corp. is seeking a shift supervisor to lead a busy store, ensuring every cup meets quality standards and the store operates smoothly. You will coach teammates, handle cash and food preparation, and maintain safety and customer service excellence during all hours of operation.

This role requires consistent attendance, flexible hours, and strong interpersonal skills to build relationships with customers and partners in the community.