Shift Supervisor - Lead Craft Coffee & Customer Experience

Starbucks Corp.; Stafford (TX); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations, ensuring quality beverages, safe practices, and a welcoming experience for customers. You will guide a team, model excellent service, and uphold standards for food preparation and customer care.

The role emphasizes people leadership, effective communication, and the ability to adapt in a fast-paced retail environment while maintaining store policies and safety procedures.

Qualifications

• Six months of experience in a role that involved constant interaction with customers.
• Experience delegating tasks and coordinating a team.
• Ability to learn quickly and work well in a fast-paced retail environment.

Responsibilities

• Lead shift operations to ensure quality beverages and food items and a welcoming store environment.
• Coach and direct team members on recipes, service standards, and customer engagement.
• Ensure compliance with store policies, safety, cash handling, and security procedures.

Skills

Customer service

Team leadership

Communication

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations, ensuring quality beverages, safe practices, and a welcoming experience for customers. You will guide a team, model excellent service, and uphold standards for food preparation and customer care.

The role emphasizes people leadership, effective communication, and the ability to adapt in a fast-paced retail environment while maintaining store policies and safety procedures.