Shift Supervisor - Lead Craft & Customer Experience

Starbucks Corp.; Livingston (NJ); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

Paid parental leave

401(k) with employer match

Tuition coverage (Starbucks College)

Stock program

Quarterly bonus

Backup care

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily operations, coach partners, and ensure consistent quality beverages and food in a fast-paced store. You will help maintain store standards, safety, and exceptional guest experiences while supporting a collaborative team environment.

The role offers growth opportunities with comprehensive benefits and a focus on ongoing development and community engagement.

Qualifications

• Six months of experience in a role with frequent customer interaction.
• Experience delegating tasks and coordinating 2+ employees.
• Ability to coach beverage and food preparation to standard recipes.
• Strong communication and quick learning abilities.

Responsibilities

• Lead store operations and ensure quality beverages and food.
• Direct and coach team to meet brand standards and safety policies.
• Support cash handling, safety, and customer service excellence.

Skills

Customer service

Leadership

Communication

Cash handling

Problem solving

Teamwork

Interpersonal skills

Education

High school diploma

Tools

POS systems

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily operations, coach partners, and ensure consistent quality beverages and food in a fast-paced store. You will help maintain store standards, safety, and exceptional guest experiences while supporting a collaborative team environment.

The role offers growth opportunities with comprehensive benefits and a focus on ongoing development and community engagement.