Shift Supervisor: Lead Craft Coffee & Customer Experience

Starbucks Corp.; Carpentersville (IL); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition coverage

Job summary

Starbucks Coffee Company is hiring a shift supervisor to lead daily operations, coach partners, and ensure quality beverages and food. You will manage tasks, support cash handling, and uphold safety standards while fostering a welcoming environment for customers.

The role requires flexible hours, strong communication, and the ability to work as part of a team in a fast-paced retail setting.

Qualifications

• Six months of customer-facing experience.
• Experience guiding others and delegating tasks.
• Strong communication and interpersonal skills.

Responsibilities

• Lead daily beverage and food preparation to standard recipes.
• Coach team members and delegate tasks across shifts.
• Ensure cash handling, safety, and store security.
• Provide a warm, welcoming experience for customers.

Skills

Lead with craft & heart

Customer service focus

Teamwork

Effective communication

Job description

Starbucks Coffee Company is hiring a shift supervisor to lead daily operations, coach partners, and ensure quality beverages and food. You will manage tasks, support cash handling, and uphold safety standards while fostering a welcoming environment for customers.

The role requires flexible hours, strong communication, and the ability to work as part of a team in a fast-paced retail setting.