Shift Supervisor - Craft, Lead & Community

Starbucks Corp.; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Tuition coverage through Starbucks/ASU

Job summary

Starbucks Corp. in Phoenix seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community and high-quality beverages and food. You will guide teammates, uphold standards, and support store operations.

The role requires at least 6 months of customer-facing experience, ability to direct others, strong communication, and a collaborative mindset. Starbucks offers comprehensive benefits, growth opportunities, and flexible scheduling.

Qualifications

• Minimum 6 months' experience interacting with customers and fulfilling requests.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Experience delegating tasks to others and coordinating the tasks of two or more employees.
• Ability to direct the work of others and strong interpersonal skills.
• Effective oral communication skills and knowledge of the retail environment.

Responsibilities

• Direct the work of team members to meet store standards.
• Prepare and assist in making beverages and food to standard recipes or customized requests.
• Delegate tasks and coordinate activities of two or more employees.
• Maintain guest satisfaction through friendly, efficient service and teamwork.

Skills

Customer service

Leadership

Communication

Teamwork

Retail environment

Cash handling

Food & beverage prep

Job description

Starbucks Corp. in Phoenix seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community and high-quality beverages and food. You will guide teammates, uphold standards, and support store operations.

The role requires at least 6 months of customer-facing experience, ability to direct others, strong communication, and a collaborative mindset. Starbucks offers comprehensive benefits, growth opportunities, and flexible scheduling.