Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan with employer 4

Tuition coverage via Starbucks College

Paid vacation

Job summary

Starbucks Corp. in Phoenix, AZ is seeking a Shift Supervisor to lead the cafe team, ensuring quality beverages and food while delivering a welcoming customer experience. The role emphasizes coaching staff, maintaining store standards, and supporting daily operations.

Candidates should have 6 months of customer-facing experience, strong communication, and the ability to work flexible hours including mornings, evenings, weekends, or holidays. Benefits are available to partners.

Qualifications

• Maintain regular and punctual attendance and be flexible with hours.
• Meet store policies and standards, including cash handling and safety.
• Six months of customer-facing experience required.
• Ability to coach others and delegate tasks to two or more employees.
• Able to prepare beverages and food to standard recipes or customize as needed.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Direct the work of the team to ensure quality beverages and food.
• Coach staff on food/beverage prep to standard recipes and customizations.
• Maintain store safety, security, and policy compliance.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail environment knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Corp. in Phoenix, AZ is seeking a Shift Supervisor to lead the cafe team, ensuring quality beverages and food while delivering a welcoming customer experience. The role emphasizes coaching staff, maintaining store standards, and supporting daily operations.

Candidates should have 6 months of customer-facing experience, strong communication, and the ability to work flexible hours including mornings, evenings, weekends, or holidays. Benefits are available to partners.