Shift Supervisor — Lead Craft Coffee & Team Growth

Starbucks Corp.; New Orleans (LA); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation

Sick time

Holiday pay

Bean Stock equity program

Backup care

DACA reimbursement

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead store operations with craft and heart, ensuring a welcoming space for the community and maintaining high-quality beverages and food. You will oversee daily tasks, coach associates, and uphold store standards while enhancing customer experience and teamwork.

The role emphasizes flexible hours, strong interpersonal skills, and the ability to build relationships with customers and partners.

Qualifications

• Maintain regular attendance and punctuality
• Available for flexible hours including early mornings, evenings, weekends, nights and/or holidays
• Meet store policies and standards including cash handling and safety
• Six months of experience in customer-facing roles
• Six months of experience delegating tasks to two or more employees

Responsibilities

• Lead with craft and heart to create a welcoming store environment
• Ensure quality beverages and food products, and uphold safety and security policies
• Coach and delegate tasks to team members to maintain store operations
• Contribute to a positive, customer-focused team culture

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead store operations with craft and heart, ensuring a welcoming space for the community and maintaining high-quality beverages and food. You will oversee daily tasks, coach associates, and uphold store standards while enhancing customer experience and teamwork.

The role emphasizes flexible hours, strong interpersonal skills, and the ability to build relationships with customers and partners.