Shift Supervisor - Lead Craft Coffee & Team

Starbucks Corp.; Lubbock (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

401(k) retirement plan with employer 2

Tuition coverage

Paid vacation

Sick time

Disability insurance

Holiday pay

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring our coffeehouse remains welcoming and connected with the community. You will coach team members, maintain quality beverages and food, and uphold store standards during all shifts.

The role requires flexible hours, strong customer service skills, and the ability to delegate tasks while building relationships with partners and customers.

Qualifications

• Regular attendance and punctuality
• Availability to work varied shifts including early mornings, evenings, weekends, and holidays
• Minimum 6 months customer interaction experience
• Minimum 6 months experience delegating tasks to others
• Prepare and coach beverage and food prep to standard recipes or customized for customers

Responsibilities

• Direct the work of others and coach team members to meet quality standards
• Learn quickly and communicate effectively within the team
• Provide excellent customer service and maintain a welcoming store environment
• Ensure cash handling and store safety policies are followed

Skills

Customer service

Attendance & punctuality

Flexible scheduling

Food & beverage prep

Team leadership

Delegation

Cash handling

Communication

Store operations

Interpersonal skills

Tools

POS/COS systems

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring our coffeehouse remains welcoming and connected with the community. You will coach team members, maintain quality beverages and food, and uphold store standards during all shifts.

The role requires flexible hours, strong customer service skills, and the ability to delegate tasks while building relationships with partners and customers.