Shift Supervisor — Lead Craft Coffee & Team

Starbucks Corp.; Redwood City (CA); On-site; USD 2,480,000 - 3,306,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community while guiding team members to deliver high-quality beverages and food.

The role emphasizes coaching, attendance, flexible hours, and adherence to store policies. It requires experience in customer interaction and delegation to supervise multiple employees during shifts.

Qualifications

• Maintain regular attendance and punctuality.
• Available to work flexible hours including mornings, evenings, weekends, nights, holidays.
• Meet store policies: quality beverages/food, cash handling, safety.
• Six months' experience in customer-facing roles.
• Prepare/coach beverages/food per recipes/customizations.
• At least six months' experience delegating tasks to two or more employees.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space.
• Direct and support a team during shifts to ensure smooth service.
• Ensure quality beverages and food, cash handling, and store safety.

Skills

Attendance & punctuality

Flexible hours

Policy adherence

Customer interaction

Food & beverage prep

Team delegation

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community while guiding team members to deliver high-quality beverages and food.

The role emphasizes coaching, attendance, flexible hours, and adherence to store policies. It requires experience in customer interaction and delegation to supervise multiple employees during shifts.