Shift Supervisor - Lead Craft Coffee & Customer Experience

Starbucks Corp.; Los Angeles (CA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation and sick time

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will mentor teammates, uphold quality beverages and food, and maintain store safety and cash handling guidelines.

In this role you will coach the preparation of drinks and foods to standard recipes, delegate tasks, and model exceptional customer service. The position offers growth opportunities and comprehensive benefits.

Qualifications

• 6 months of customer-facing experience.
• Experience delegating tasks and coordinating teams.
• Ability to direct the work of others and communicate effectively.
• Strong interpersonal and teamwork skills.

Responsibilities

• Lead with craft and heart to welcome customers.
• Uphold quality beverages, food, cash handling and store safety.
• Prepare beverages/food to standard recipes and coach staff.
• Delegate tasks to two or more employees and coordinate their work.

Skills

Ability to direct the work of others

Effective oral communication

Interpersonal skills

Teamwork

Customer interaction

Learn quickly

Tools

Cash handling

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will mentor teammates, uphold quality beverages and food, and maintain store safety and cash handling guidelines.

In this role you will coach the preparation of drinks and foods to standard recipes, delegate tasks, and model exceptional customer service. The position offers growth opportunities and comprehensive benefits.