Shift Supervisor: Lead Craft Coffee & Customer Experience

Starbucks Corp.; San Francisco (CA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid parental leave

Tuition coverage (STARL)

Job summary

Starbucks Coffee Company seeks a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise team members, ensure quality beverages and food, uphold store policies, and coach others to meet standard recipes and customer needs.

This role requires flexible hours, strong communication, and the ability to delegate tasks in a fast-paced environment. We value growth, teamwork, and commitment to delivering an exceptional Starbucks experience.

Qualifications

• Regular attendance and punctuality.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Experience interacting with customers and fulfilling requests.
• Ability to direct the work of others and delegate tasks.
• Knowledge of the retail environment and teamwork.

Responsibilities

• Lead shift with craft and heart to make the coffeehouse welcoming.
• Ensure quality beverages and food through standard recipes and customization.
• Coach and develop team members to meet standards and customer needs.
• Uphold store policies, cash handling, safety and security.

Skills

Customer service

Team leadership

Cash handling

Food & beverage prep

Interpersonal skills

Flexible scheduling

Store safety

Job description

Starbucks Coffee Company seeks a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise team members, ensure quality beverages and food, uphold store policies, and coach others to meet standard recipes and customer needs.

This role requires flexible hours, strong communication, and the ability to delegate tasks in a fast-paced environment. We value growth, teamwork, and commitment to delivering an exceptional Starbucks experience.