Shift Supervisor: Lead Craft Coffee & Customer Experience

Starbucks Corp.; Chicago (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life and disability insurance

Paid vacation and holidays

401(k) with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee beverage and food preparation to standard recipes, coach teammates, and maintain store safety and quality.

This role emphasizes regular attendance, flexible hours, collaboration, and customer service excellence, with strong growth opportunities and comprehensive benefits described for partners.

Qualifications

• Six (6) months of experience in a position requiring constant interaction with customers.
• Ability to direct the work of others and coordinate multiple employees.
• Ability to learn quickly and work well in a team.

Responsibilities

• Direct the work of team members during shifts to ensure quality beverages and food.
• Coach and train teammates to follow standard recipes and customer requests.
• Maintain store safety, cash handling, and adherence to policies.

Skills

Customer service

Team leadership

Communication

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee beverage and food preparation to standard recipes, coach teammates, and maintain store safety and quality.

This role emphasizes regular attendance, flexible hours, collaboration, and customer service excellence, with strong growth opportunities and comprehensive benefits described for partners.