Shift Supervisor: Lead Craft Coffee & Customer Experience

Starbucks Corp.; Hayward (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition assistance

Paid vacation and sick time

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide teammates, uphold quality beverages, and manage daily store operations with a focus on service excellence.

The role emphasizes flexibility in hours and a commitment to safety and store policies, with comprehensive benefits and growth opportunities within the company.

Qualifications

• Regular attendance and punctuality, with or without reasonable accommodation.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Meet store policies, cash handling, safety and security standards, with or without accommodations.
• Six (6) months of customer-facing experience handling requests and service.
• Prepare and coach food/beverages per standard recipes or customer substitutions.
• At least six (6) months of delegation or coordination of two or more teammates.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for customers.
• Coach and direct team to deliver quality beverages and food.
• Ensure cash handling, safety, and store standards are followed.
• Collaborate with teammates to meet store goals and customer needs.

Skills

Directing the work

Quick learner

Oral communication

Retail environment

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide teammates, uphold quality beverages, and manage daily store operations with a focus on service excellence.

The role emphasizes flexibility in hours and a commitment to safety and store policies, with comprehensive benefits and growth opportunities within the company.