Shift Supervisor: Lead Craft Coffee & Customer Experience

Starbucks Corp.; Friendswood (TX); On-site; USD 1,929,000 - 2,480,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Paid parental leave

Paid vacation

401(k)

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide the team in preparing beverages and food to standard recipes while maintaining store safety and cash handling procedures.

The role requires six months of customer-interaction experience and the ability to delegate tasks across two or more colleagues. A supportive benefits package accompanies this opportunity.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

Responsibilities

• Lead with craft and heart to ensure a welcoming space for the community.
• Oversee quality beverages and food products, cash handling, and store safety.
• Coach and delegate tasks to team members to meet store standards and customer needs.

Skills

Customer service

Leadership

Communication

Teamwork

Attendance

Flexibility

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide the team in preparing beverages and food to standard recipes while maintaining store safety and cash handling procedures.

The role requires six months of customer-interaction experience and the ability to delegate tasks across two or more colleagues. A supportive benefits package accompanies this opportunity.