Shift Supervisor: Lead Craft Coffee & Team Experience

Starbucks Corp.; Oak Creek (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will manage operations, coach partners, and ensure quality beverages and food according to standard recipes.

The role emphasizes a strong focus on customer service, teamwork, and safety, with opportunities for growth and a comprehensive benefits program for partners.

Qualifications

• Six months of experience in a role involving frequent customer interaction and fulfilling requests.
• Six months of experience delegating tasks to others and coordinating two or more employees.

Responsibilities

• Lead store operations to ensure quality beverages and food, and a welcoming environment.
• Coach and prepare team members to recipe standards and customize orders as needed.
• Ensure safety, security, and adherence to policies during shifts.

Skills

Customer service

Team leadership

Effective communication

Cash handling

Safety awareness

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will manage operations, coach partners, and ensure quality beverages and food according to standard recipes.

The role emphasizes a strong focus on customer service, teamwork, and safety, with opportunities for growth and a comprehensive benefits program for partners.