Shift Supervisor: Lead Craft Coffee & Community

Starbucks Corp.; Groveland (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition assistance (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide team members, prepare beverages and food to standard recipes, and uphold store policies while delivering exceptional customer experiences.

Ideal candidates have 6+ months in customer-facing roles, strong communication, and the ability to delegate tasks to a team. This role requires flexible hours including early mornings, evenings, weekends, and

Qualifications

• Attendance and punctuality required.
• Flexibility to work early mornings, evenings, weekends, nights, and holidays.
• Ensure quality beverages and foods and cash handling per policy.
• Minimum six months customer-facing experience.
• Ability to delegate tasks to a small team.

Responsibilities

• Lead shift and coach team during service.
• Prepare beverages/food to standard recipes.
• Maintain store safety and cleanliness.
• Provide excellent customer service and resolve issues.
• Support store operations and attendance.

Skills

Direct the work of others

Learn quickly

Effective communication

Retail environment knowledge

Strong interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide team members, prepare beverages and food to standard recipes, and uphold store policies while delivering exceptional customer experiences.

Ideal candidates have 6+ months in customer-facing roles, strong communication, and the ability to delegate tasks to a team. This role requires flexible hours including early mornings, evenings, weekends, and