Shift Supervisor: Lead Craft Coffee & Customer Experience

Starbucks Corp.; Los Angeles (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical & dental insurance

Vision and life insurance

401(k) plan with match

Tuition coverage under Starbucks Plan

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will ensure quality beverages and food, manage tasks, and coach team members while maintaining store safety and policy compliance.

The role requires 6 months of customer-facing experience, strong interpersonal skills, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

Responsibilities

• Lead with craft and heart to make your coffeehouse a welcoming space for your community.
• Direct the work of others and help ensure quality beverages and food.
• Support store safety, cash handling, and policy compliance.

Skills

Regular attendance

Punctuality

Flexible hours

Cash handling

Store safety and security

Interpersonal skills

Teamwork

Communication skills

Directing work

Learning quickly

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will ensure quality beverages and food, manage tasks, and coach team members while maintaining store safety and policy compliance.

The role requires 6 months of customer-facing experience, strong interpersonal skills, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.