Shift Supervisor: Lead Craft Coffee & Community

Starbucks Corp.; Springfield (MO); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) retirement plan with employer 2

Tuition coverage via Starbucks College

Paid vacation

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. This role emphasizes dependable attendance, flexible hours, and high standards for beverages and food.

You will coach team members, delegate tasks, ensure quality, safety, and customer service, and contribute to a positive partner experience through growth opportunities and comprehensive benefits.

Qualifications

• Six months of experience in a role involving frequent customer interaction.
• At least six months of experience delegating tasks to others.
• Prepare and coach food and beverage preparation to standard recipes or customer-specific changes.
• Flexible hours including mornings, evenings, weekends, holidays.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Ensure quality beverages and food per standard recipes.
• Oversee cash handling and store safety.
• Coordinate tasks among team members to meet store standards.

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team collaboration

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. This role emphasizes dependable attendance, flexible hours, and high standards for beverages and food.

You will coach team members, delegate tasks, ensure quality, safety, and customer service, and contribute to a positive partner experience through growth opportunities and comprehensive benefits.