Shift Supervisor: Lead Craft Coffee & Community

Starbucks Corp.; Lexington (KY); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community and high-quality beverage and food preparation. This role focuses on directing the team, coaching staff, and maintaining store standards while supporting a positive guest experience.

Ideal candidates will have at least six months of customer-facing experience, ability to delegate tasks, and strong interpersonal skills to thrive in a collaborative retail environment.

Qualifications

• Six months of experience interacting with and fulfilling customer requests.
• At least six months of experience delegating tasks to two or more employees.
• Prepare and coach the preparation of beverages/food to standard recipes or customer changes.

Responsibilities

• Lead shift operations and guest experience with craft and heart.
• Coach and delegate tasks to the team to ensure smooth service.
• Maintain quality beverage and food preparation to standard recipes.
• Handle cash and ensure store safety and security.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Multi-tasking

Tools

Cash handling

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community and high-quality beverage and food preparation. This role focuses on directing the team, coaching staff, and maintaining store standards while supporting a positive guest experience.

Ideal candidates will have at least six months of customer-facing experience, ability to delegate tasks, and strong interpersonal skills to thrive in a collaborative retail environment.